Terms of Use

Last updated: April 25, 2026

These Terms of Use ("Terms") govern your access to and use of the websites, products, software, and services offered by Novosoft Pte. Ltd. ("Novosoft", "we", "us", or "our"), including www.novosoft.ai and any related interfaces, APIs, and applications (the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these Terms, you may not access or use the Services.

1. Eligibility and Accounts

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Services. If you create an account, you agree to provide accurate and complete information and to keep it up to date. You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your credentials. Notify us immediately of any unauthorized use.

2. Use of the Services

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services in accordance with these Terms. You may use the Services only for lawful purposes and in compliance with applicable laws, regulations, and any documentation we provide.

You agree not to:

• Reverse engineer, decompile, or attempt to derive source code from any portion of the Services, except where permitted by law.
• Use the Services to develop a competing product.
• Resell, sublicense, or otherwise transfer rights in the Services without our prior written consent (except where the Services explicitly include reseller terms).
• Probe, scan, or test the vulnerability of any system without authorization.
• Submit content that infringes intellectual property rights, contains malware, or violates applicable law.
• Use the Services to generate or disseminate unlawful, defamatory, harassing, deceptive, or harmful content.
• Train competing AI models using outputs derived from our Services unless explicitly permitted.

3. Customer Content

You retain ownership of content, data, and inputs you submit to the Services ("Customer Content"). You grant Novosoft a worldwide, non-exclusive, royalty-free license to host, store, process, and transmit Customer Content solely as needed to provide and improve the Services for you, comply with law, and enforce these Terms.

You are responsible for:

• Ensuring you have the rights to submit Customer Content.
• Complying with privacy laws applicable to any personal data you submit.
• Backing up your data — we are not a backup or archival service.

4. AI Outputs

The Services may generate output ("Output") in response to inputs you submit. Subject to your compliance with these Terms, we assign to you all of our right, title, and interest in the Output you receive. AI outputs may be inaccurate, incomplete, or biased. You are solely responsible for evaluating Output before relying on or distributing it. Different inputs may produce identical or similar Outputs across users; we do not guarantee uniqueness.

5. Third-Party Services

The Services may integrate with third-party AI models, cloud platforms, and software. Your use of those third-party services is subject to their own terms and privacy policies. We are not responsible for the availability, content, or behavior of third-party services.

6. Fees, Subscriptions, and Payment

Some Services are offered on a paid basis. You agree to pay all applicable fees as described at the time of purchase. Unless stated otherwise:

• Subscriptions automatically renew at the end of each term until cancelled.
• Fees are non-refundable except as required by law.
• We may change our fees with reasonable advance notice.
• Taxes are your responsibility unless we are required by law to collect them.

7. Confidentiality

Each party may disclose non-public information to the other in connection with the Services. The receiving party will protect such information using at least the same standard of care it uses to protect its own confidential information, and not less than reasonable care, and will use it only for purposes consistent with these Terms.

8. Intellectual Property

The Services, including all software, designs, text, graphics, logos, and other content (excluding Customer Content and Output), are owned by Novosoft or its licensors and protected by intellectual property laws. We reserve all rights not expressly granted to you. Feedback or suggestions you provide may be used by us without obligation to you.

9. Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Novosoft disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that Outputs will be accurate or appropriate for any particular use.

10. Limitation of Liability

To the fullest extent permitted by law, Novosoft will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill arising from your use of the Services, even if advised of the possibility. Our total cumulative liability under these Terms will not exceed the fees you paid to Novosoft for the Services in the twelve months preceding the claim, or one hundred Singapore dollars (S$100), whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless Novosoft, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your Customer Content; (b) your breach of these Terms; or (c) your violation of any law or third-party rights.

12. Termination

You may stop using the Services at any time. We may suspend or terminate your access for material breach, suspected abuse, or as required by law. Upon termination, your right to use the Services ends immediately. Sections that by their nature should survive termination will survive (for example, intellectual property, disclaimers, limitation of liability, indemnification, and governing law).

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Singapore, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services will be submitted to the exclusive jurisdiction of the courts of Singapore, except that we may seek injunctive relief in any competent jurisdiction.

14. Changes to These Terms

We may modify these Terms from time to time. When we do, we will revise the "Last updated" date. For material changes, we will provide reasonable advance notice (for example, by email or in-product notification). Your continued use of the Services after the effective date constitutes acceptance.

15. Miscellaneous

If any provision of these Terms is held unenforceable, the remaining provisions will continue in effect. Our failure to enforce any provision is not a waiver. These Terms constitute the entire agreement between you and Novosoft regarding the Services and supersede prior agreements on the subject.

16. Contact Us

For questions about these Terms:

Novosoft Pte. Ltd.
Email: legal@novosoft.ai
Address: Singapore