Novosoft — Applied AI, Multi-Cloud & Full-Stack Observability from Singapore

Every Model.
One Solution.

From Singapore, applied AI built on the full model frontier — GPT, Claude, Gemini and Nano Banana alongside GLM, Kimi, MiniMax and Seedance. Matched to each use case, never locked to one vendor.

Applied AI

Right model, right problem

Multimodal

Vision & Voice
Cross-modal

Chinese-Native

Native CN
Localization

Conversational

Fast response
Natural chat

Integration

Tool calling
Data fusion

Analytical

Deep insights
Pattern detection

Reasoning

Long context
Complex logic

Every Cloud.
One Partner.

From Singapore, every cloud and CDN through one partner — AWS, Azure, GCP and Oracle alongside Aliyun, Tencent, Huawei and Baidu, plus Cloudflare and Akamai. One contract, one invoice, every region.

Hyperscale

AWS Azure GCP Oracle IBM

China Cloud

Aliyun Tencent Huawei Baidu JD Cloud Volcano

CDN & Edge

Cloudflare Akamai Fastly Wangsu BunnyCDN

25+ vendors · one contract · one invoice

Every Request.
One View.

From Singapore, full-stack observability owned by you — distributed tracing, real-user monitoring, live alerting and performance profiling. Self-hosted or SaaS, your telemetry never leaves your control.

live

novosoft-api · prod

15m

p99

42ms

↘ 3.2%

RPS

1.2k

↗ 8.4%

Error

0.03%

↘ 1.1%

Apdex

0.97

SLA met

/api/users 38ms

/api/orders 22ms

/api/search 31ms

What We Do

End-to-end delivery, from frontier AI to live observability.

Applied AI

Production-ready AI built on the full model frontier — from API to agent.

AI Solutions

Custom apps and copilots built on GPT, Claude, Gemini, Nano Banana, GLM, Kimi, MiniMax and Seedance — matched to each use case.

AI & Automation

Agentic workflows with Claude, OpenClaw and Hermes Agent — closed-source power plus open-source flexibility.

Cloud & Architecture

Every cloud and CDN through one trusted partner — discounts, billing, review.

Cloud Reselling

AWS, Azure, GCP, Oracle alongside Aliyun, Tencent, Huawei, Baidu and BytePlus — one contract, one invoice, every region covered.

Well-Architected Review

AWS Well-Architected reviews, cross-cloud migration and FinOps consulting — your architecture, audited and optimized.

Observability

Novosoft's own product — owned and operated by your team, not rented.

APM Tracing

Distributed tracing, anomaly detection, SLO budgets and live alerting — the slow path, found in seconds.

RUM Analytics

Real user sessions, Core Web Vitals, journey replay and rage-click detection — UX issues caught before complaints.

Our Product · APM & RUM

Observability that acts, not just watches.

Trace Inspector

Auto-correlated spans across microservices, surfacing the slow path in seconds.

Span Correlation Flame Graph

RUM Analyst

Decode real user sessions — Core Web Vitals, journeys, rage clicks, abandonment.

Page Timing User Journey

Anomaly Sentinel

AI-powered outlier detection across metrics, traces and logs — alerts that mean something.

Proactive Alerts Root Cause

SLO Watchdog

Live SLO budget tracking with auto-tickets when burn rate spikes.

SLO Budget Auto-Tickets

Slow trace on /api/checkout — 78% time spent in DB query.

Trace Waterfall

✦

…

Trace Summary

Trace ID:a1b2c3

Spans:24

Duration:4.2s

✦

Service Tracing

Trace Inspector

Auto-correlated spans across services. Find the slow path in seconds — no more reading thousand-line logs.

User in São Paulo rage-clicked /checkout — abandoned at the payment step.

Core Web Vitals

✦

…

Session

Country:Brazil

Pages:7

Outcome:Bounced

✦

Real User Monitoring

RUM Analyst

Decode every real user session — Core Web Vitals, journeys, rage clicks. Catch UX issues before complaints arrive.

p99 latency spike on /api/payments. Likely cause: DB pool exhausted.

Risk Analysis

✦

…

Incident Report

Service:payments-api

Status:Investigating

Severity:High

✦

Digital Observability

Anomaly Sentinel

AI-powered detection across metrics, traces and logs — Novosoft's own observability product, owned and operated by your team.

Burn rate critical on /api/auth — budget exhaust in ~2h. Auto-ticket opened.

SLO Budget

✦

…

SLO Status

Target:99.9%

Current:99.71%

Budget:22% left

✦

SLO Tracking

SLO Watchdog

Live SLO budget tracking with auto-tickets the moment burn rate spikes. Stay ahead of breaches, not chase them.

Knows Your Business Over Time

AI that captures what your team actually needs. Every requirement, constraint and feedback tightens the model — the longer Novosoft works with you, the sharper our solutions get.

Workflow needs Chinese + English handling.

Latency under 200ms is critical.

Cost matters more than benchmark scores.

RBAC plus SSO for finance.

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